Privacy Policy
Last updated: June 2026
This policy is issued by Litemove Technology Co., Ltd (hereinafter referred to as “we” or “the Company”) as the Data Controller. We value your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or use lite-move.com (including browsing website content, interacting with us, or purchasing products through online stores).
By visiting or using this website, you agree to the practices described in this Privacy Policy.
1. Scope of Application of This Policy
This Privacy Policy applies to personal information collected through this website. This policy may not necessarily apply to information collected offline by our company. For details, please refer to Article 11 “Collection, Use, and Disclosure of Offline Information.” Our company is not responsible for any third-party websites linked to or from lite-move.com, regarding their content or privacy practices.
2. The information we collect
To provide a highly efficient, secure, and personalized service experience, our company may collect the following types of information based on how you interact with this website and services:
2.1 Information you proactively provide
- Name, email address, phone number
- billing address and delivery address
- Account information (if you choose to register an account)
- Order details, purchase records, return and exchange records
- The content of your communication with us, such as customer service consultations
2.2 Automatically Collected Information
When you visit this website, we may automatically collect the following information:
- IP address
- Browser type and device information
- Internet Service Provider (ISP)
- Visit date and time
- Browsing pages and interacting with the website
3. Cookies and similar technologies
Cookies are small text files stored by your browser on your device. Most browsers accept cookies by default, but you can also disable cookies in your browser settings. Please note that disabling cookies may affect the normal use of certain website functions.
We use cookies and similar technologies to:
- Supports basic functions of websites and shopping carts
- Improved navigation experience and overall user experience
- Memory preferences and conversation messages
- Analyze website usage
If you are from the EU region, you will see a cookie banner on your first visit to the website, where you can choose to accept or reject non-essential cookies.
4. Legal basis for processing your personal information
According to the General Data Protection Regulation (GDPR), the legal basis for our processing of your personal data is as follows:
- Fulfilling contracts: To process your orders, arrange logistics and delivery, and provide related after-sales and warranty services.
- Legitimate interests: To maintain website security, prevent fraud, improve user experience, and understand our website’s traffic performance.
- Your consent: For marketing purposes (such as sending newsletters) or using non-essential analytical cookies. You may withdraw your consent at any time.
- Legal obligations: To comply with tax, accounting, and related legal requirements.
5. How we use your personal information
5.1 Internal Use and E-commerce
Our company uses personal information to operate this website, process orders and payments, arrange logistics and delivery, and provide customer support. Our online store is built on the WooCommerce platform, which assists us in managing the operation of our e-commerce system.
5.2 Communication Purposes
Our company may use your contact information to confirm orders, respond to inquiries, or send service-related notices. If you subscribe to our marketing messages, you can opt out at any time via the link in the email.
5.3 Website Analysis
We may use Google Analytics to help us understand how visitors are using the website. Google Analytics collects data from your interactions with your website. You can opt out of Google Analytics tracking through Google’s add-ons.
6. Third-party payment processing
When you make purchases through our online store, your payment transaction will be securely processed by third-party payment service providers such as PayPal or Green World. Litemove does not collect or store your full credit card number or sensitive payment verification information. Please refer to PayPal or Greenworld’s privacy policies to learn how they handle your data. PayPal Privacy Policy, please refer to https://www.paypal.com/myaccount/privacy/privacyhub
Green World Technology Privacy Policy, see https://support.ecpay.com.tw/category/ecpay_terms/
7. Disclosure of Personal Information
Our company will not sell, rent, or trade your personal information. The Company only discloses the following situations:
- Service providers: Share with third parties assisting our operations (such as logistics providers, Green World, WooCommerce, PayPal, Google Analytics).
- Legal requirements: In response to legal or judicial procedures, or to protect the legitimate rights and interests of the company.
- Business Transfer: In the event of a merger or acquisition, personal information may be transferred as an asset.
8. Data security and retention period
Our company adopts reasonable technical and management measures to protect personal information, including using SSL encryption during transactions. Transaction records and personal data are retained only for the period necessary to achieve processing purposes (such as completing orders or providing warranty) or fulfilling legal, tax, and accounting obligations.
9. Your Rights and Choices (in accordance with GDPR)
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Access Rights: Request a copy of your personal data held by us.
- Correction Rights: Require us to correct inaccurate information.
- Right to delete (right to be forgotten): Requests to delete your data under specific circumstances.
- Restricted processing rights: Request us to suspend processing your data.
- Data Portability: Request us to transfer your data in a structured format to you or another controller.
- Right to object: Object to our processing of your data based on legitimate interests or direct marketing.
- Right to Grievance: Submit a complaint to the data protection authority in your country/region.
You can submit your request using the customer service contact information provided below. info@lite-move.com
10. Children’s privacy
Our company places great importance on protecting children’s privacy; this website is not intended for children under 16 years old. Users under the legal age of consent are not allowed to use this website or make purchases. If our company discovers that we have collected children’s personal data, it will be deleted immediately.
11. Handling of offline information
Information collected offline by our company via phone or email will be handled in accordance with principles consistent with this policy.
12. International data transfer
Since Litemove is headquartered in Taiwan, your personal information may be transferred outside the European Economic Area (EEA). We rely on standard contractual clauses (SCCs) approved by the European Commission or other legitimate transmission mechanisms to ensure your data receives protection equivalent to GDPR.
13. Updates to this policy
Our company may update this Privacy Policy from time to time. The updated version will be published on this website and will indicate the latest update time.
14. Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: